Order Taker / Coordinator

Join Flint Ink And Chemical Industry Private Limited as an Order Taker / Coordinator and become part of a dynamic team dedicated to excellence in customer service and operations. This role offers a unique opportunity to develop foundational skills in customer service, order management, and coordination. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you will be at the heart of our operations, ensuring smooth and efficient workflows. Our company is known for its innovative approach and commitment to quality, making it an ideal place to grow and thrive.

As an Order Taker / Coordinator, you will be responsible for managing customer orders, coordinating with various departments to ensure timely delivery, and providing exceptional customer service. This role is perfect for individuals looking to build a strong foundation in customer service and operations, with the potential for career advancement within a supportive and dynamic environment.

📋 Tanggung Jawab Pekerjaan

• Receive and process customer orders accurately and efficiently.
• Coordinate with sales, production, and logistics teams to ensure timely order fulfillment.
• Manage inventory and stock levels to support smooth operations.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintain accurate records of all orders and transactions.
• Assist in training new employees on order management and customer service procedures.
• Stay updated with company policies and procedures related to order processing and customer service.
• Participate in team meetings and contribute to continuous improvement initiatives.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in order processing, customer service, or a related field.
• Proficient in using Microsoft Office Suite, particularly Excel and Outlook.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Attention to detail and accuracy in order processing.
• Familiarity with ERP systems or inventory management software is a plus.
• Willingness to learn and adapt to new processes and technologies.
• Ability to work both independently and as part of a team.

🛠️ Keahlian

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